Returns & Exchanges
At Freckled Poppy, we want you to love your new look, which is why we offer a flexible 14-day return window for store credit on eligible items. Please ensure all garments are returned in their original, unwashed condition with tags still attached.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Print Your Shipping Label
Once approved, download and print the pre-paid return shipping label provided through the portal and securely package your items.
Drop Off Your Package
Affix the label to your package and drop it off at any authorized carrier location within 3 business days of generating the label.
Receive Store Credit
After our warehouse team inspects your return, your store credit will be issued via a digital gift card sent directly to your email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing